Terms & Conditions

1. Agreement to Terms

By accessing or using NavNext PMO Solutions services ("Services"), you agree to be bound by these Terms and Conditions ("Terms"). If you disagree with any part of these terms, you may not access our Services.

2. Service Description

NavNext PMO Solutions provides flexible project management services including:

• IT Project Managers on hourly, part-time, or project basis
• Program Managers, Product Managers, and Business Analysts
• PMO consulting and advisory services
• Financial funding support and connections
• Partnership and white-label services

3. Engagement Models

3.1 Hourly Engagement

Clients pay only for actual hours worked by assigned professionals. Minimum engagement of 10 hours per week unless otherwise agreed. Hours are tracked and reported weekly with detailed timesheets.

3.2 Project-Based Engagement

Fixed-price projects with defined scope, deliverables, and timeline. Payment milestones as agreed in the Statement of Work (SOW).

3.3 Retainer Engagement

Monthly retainer for guaranteed availability of specified hours or resources. Unused hours may roll over for one month or be forfeited as per agreement.

4. Client Responsibilities

Clients agree to:

• Provide accurate project information and requirements
• Grant necessary access to systems, tools, and stakeholders
• Respond to queries and provide feedback within agreed timelines
• Make timely payments as per agreed terms
• Maintain confidentiality of proprietary information shared by NavNext

5. NavNext Responsibilities

NavNext PMO Solutions commits to:

• Provide qualified, experienced professionals as per client requirements
• Deliver services with professional diligence and industry best practices
• Maintain confidentiality of client information
• Provide regular progress updates and transparent communication
• Replace resources if performance is unsatisfactory (within reasonable terms)

6. Payment Terms

6.1 Invoicing

For hourly engagements: Invoices issued weekly or bi-weekly with detailed timesheets. Payment due within 7 business days of invoice date.

For project-based work: Payment as per milestone schedule in SOW. Typically 30% upfront, remainder upon milestone completion.

6.2 Late Payment

Late payments may incur interest at 1.5% per month (18% annually). Services may be suspended for invoices overdue by more than 15 days.

6.3 Currency and Taxes

All fees quoted in USD unless specified otherwise. Client responsible for applicable taxes, duties, or levies.

7. Intellectual Property

Client retains ownership of all pre-existing IP. Work product created during engagement becomes client property upon full payment. NavNext retains right to use anonymized case studies and general methodologies for marketing.

8. Confidentiality

Both parties agree to maintain confidentiality of proprietary information for 3 years post-engagement. This excludes information that is:

• Publicly available without breach of this agreement
• Independently developed without access to confidential information
• Required to be disclosed by law or regulation

9. Limitation of Liability

NavNext's total liability shall not exceed the total fees paid by client in the 6 months preceding the claim. NavNext is not liable for indirect, consequential, or incidental damages including lost profits or business interruption.

10. Indemnification

Client indemnifies NavNext against claims arising from: (a) client's use of deliverables, (b) violation of third-party rights, (c) breach of this agreement by client.

11. Force Majeure

Neither party liable for delays caused by circumstances beyond reasonable control including natural disasters, war, strikes, pandemics, or government actions.

12. Termination

See our Contract Termination Policy for detailed termination terms and procedures.

13. Dispute Resolution

Disputes shall first be attempted to be resolved through good-faith negotiation. If unresolved within 30 days, parties agree to binding arbitration under the rules of the American Arbitration Association. Arbitration held in [Your Jurisdiction].

14. Governing Law

These Terms governed by laws of [Your Jurisdiction] without regard to conflict of law principles.

15. Modifications

NavNext reserves the right to modify these Terms with 30 days notice. Continued use of Services after modification constitutes acceptance of new Terms.

16. Entire Agreement

These Terms, along with SOW and other signed agreements, constitute the entire agreement between parties and supersede all prior communications.

17. Severability

If any provision is found unenforceable, remaining provisions remain in full effect.

18. Waiver

Failure to enforce any right or provision does not constitute a waiver of such right or provision.